Terms and Conditions

Last updated: 25 September 2018

All the Website Standard Terms and Conditions mentioned on this page shall govern the use of this website, the content within and the product we offer. These terms and conditions are applicable in full force and take control of how you can use this website and our product.

The terms “we”, “us”, “our”, “Brainstorm Force” refers to us at Brainstorm Force and the products we are offering you. Similarly, terms like “users”, “you”, “your” refer to all our users and visitors surfing the website or using a product.

You must not use this website if you have any objection to any of the Website Standard Terms and Conditions listed on this page.

WEBSITE REGISTRATION

By confirming to these terms and conditions, you accept that you will abide by the following eligibility terms. Moreover, in case if you are a part of a corporation, where the end-users, as well as the employees and all the other members of the corporation who will be permitted to access the site and license the content and / or the product that is purchased, should accept these terms and conditions.

Eligibility: You are eligible to enter into this agreement and:

  1. You were not prohibited by any law, judicial act or a competent authority to enter into an agreement.
  2. You are an adult, or you have gained adequate consent from your parents / legal guardians to enter into this agreement.
  3. You were not previously prohibited by Brainstorm Force to enter into an agreement like this.
  4. You are not a resident of any prohibited state and you are not a member of any terror organization.
  5. If you are working on behalf of an organization, you hold all necessary permits to enter into an agreement.

Access: You cannot sell, rent, share or transfer your access to our website.

Acceptable Use: You shall use the product and services in its true form and refrain from any activity which may infringe, disrupt or delay services to the other users. You shall not use the services for any malicious activities such as sending spam, unsolicited messages, harass, stalk or threaten any other person or system. You shall not create any script, software, code or program which may impair, disrupt, diminish or add functionality to the services.

Verifying your Account: When registering for a product or service, Brainstorm Force may ask you to verify your identity through various means. If you have registered with an email ID, Brainstorm Force may send you a message to the same address that you’ve provided. This message may contain links or a list of information we’ll need to identify you as the sole owner of the email ID.

Securing Your Account: As a measure to keep our services and confidential information such as licenses, etc. safe, you are bound to secure your account with a strong password.

One Account Per Person: You are allowed to have only one account on our website. While each account is allowed to be used by a single user. If you are a part of an organization and own an account on behalf of it, you are allowed to grant access to a few employees. In this case, you will be held responsible for their behavior on our website.

Sharing an Account: You are strictly prohibited from sharing your account details with any third parties.

Abuse Notification: You are required to inform Brainstorm Force immediately, in case you get adequate information that your account has been hacked or if you get an information about the unauthorized use of your account.

WEBSITE SERVICES

The services provided by Brainstorm Force as on this day are as mentioned below. Brainstorm Force holds complete authority to add or deprecate any services according to its sole discretion without any prior notice.

Online Store: Brainstorm Force shall allow you to purchase licenses through the online store. Any item shall be sold under a specific license and each item you purchase will be associated with unique license key.

Updates: Brainstorm Force may provide you with updates for the product offered. These updates can be implemented with your discretion, by updating the files and database on your server.

License Key: Every customer who purchases our product is provided with a license key that is required to unlock benefits such as automatic updates, support from our developers and extra resources for the product offered. This license key is a property of Brainstorm Force. You are free to use it on your own website. With regards to Convert Plus and the other products sold on the Envato Marketplace, every license can be used on only one WordPress installation.

Knowledge Base: Brainstorm Force shall provide with certain manuals, articles, and tutorials that will help you use the licensed product. Most of these are available free of cost, while Brainstorm Force holds the authority to charge for some additional documents.

PAYMENTS

For all the services and products offered by Brainstorm Force, you will have to pay the specified fees as published on the respective websites from time to time. The payment shall be made via different available payment modes and in any case, where you purchase a subscription, the billing shall be made under a recurring subscription.

Brainstorm Force may from time to time determine or update the pricing for particular products and services.

All Brainstorm Force products are sold as automatically recurring subscriptions that renew every year on the anniversary of the purchase date. This is applicable to all paid products unless otherwise the ones that come with a lifetime license which do not require renewals.

A recurring license will automatically renew at the end of the annual license term unless the purchaser cancels the subscription prior to the automatic renewal date.

Please note the following details of Brainstorm Force license subscriptions:

  • Subscription renewals are automatically processed annually on the anniversary of the original purchase. The license renewal will continue and remain valid every year (1 year) unless the subscription is canceled prior to the renewal date.
  • You may cancel your subscription at any time easily by contacting us. If you choose to cancel your subscription you will no longer receive updates and support for the product and service after your license expires.
  • Our product may come with a renewal discount that one can avail if the license is renewed within the renewal period. Post which, the renewal price will be the full plugin price as published at that particular time, exclusive of any discounts. Brainstorm Force holds complete authority in managing the cost and discounts in such cases.
  • If you choose to renew your subscription after it has been canceled and your extension license has expired, you will be charged the current listed price (at that particular time) for the extended license. We cannot apply older pricing to your new renewal purchase.

LICENSE OF OUR WORDPRESS PRODUCTS

All our WordPress plugins, themes and their source code available for download on this website are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.

REFUND POLICY AND LICENSE CANCELLATIONS

We believe in all our products and stand by their quality and performance. However, things might not work in the same way for everyone. Therefore, if you come across an issue that cannot be resolved, or feel that our product isn’t working as expected, you can contact us for a refund within 14 days after purchase. We’ll be happy to refund the entire amount.

  • We will process your refund as soon as possible. In some cases, we might even offer to resolve an issue for you.
  • No refunds will be processed after 14 days post-purchase. If you are not happy, apply for a refund within 14 days after purchase.
  • By requesting and receiving a refund, you relinquish all ownership of your license and agree to cease the use of the product immediately.
  • We reserve the rights to reject a refund request if deemed necessary.
  • You can submit a refund request by opening a support ticket.

The above policy is solely related to our products sold at the Brainstorm Force store. For products available on marketplaces like Envato, we follow the refund policy of the respective marketplace.

For example, Convert Plus is sold on the Envato marketplace. Therefore, the following points will be considered for it.

  • Refund will not be given if the product is downloaded.
  • We would want to help you sort things out before proceeding with a refund.
  • Refund will only be processed when we are assured that the issue is in our plugin and it cannot be resolved.

Read the Envato marketplace refund policy to know more.

WARRANTY

Our products are provided to you as-is, and without any warranty for its quality. We shall never be liable for any damage or flaw in the product.

PRODUCT DELIVERY

For products purchased through Envato, we follow the terms and conditions set by them. Read more to know the terms and conditions of this marketplace. Convert Plus being sold here will follow the terms and delivery methods set by this marketplace.

A user will need to login to his CodeCanyon account and download the purchased copy of Convert Plus from there.

SUPPORT

We, at Brainstorm Force, stand by our products and believe that they are the best possible solutions we deliver. However, if you come across any issues or incompatibilities, you can open up a ticket at our support center and allow us to help you resolve your issue. Dedicated support is promised to only those who possess an active license. Free copies and expired licenses are not liable for free support. You will have to purchase a licensed copy or renew an expired license in order to be able to get help from our developers.

OWNERSHIP

All the content, images, videos, products used on this website including documentation are a property of Brainstorm Force. Although you can refer to everything on this website, you cannot claim our content or products without a consent from us.

EMAIL COMMUNICATION

Brainstorm Force may send you occasional emails to share some recent updates about our company and products. They’ll often contain information about recent updates, templates, freebies, promotions and more. You can opt out of our email newsletters anytime.

AFFILIATE PROGRAM

We may allow you to receive rewards for any purchases made through your referral. In such a case, you shall be entitled to payments in the scope determined by us from time to time.

Please make sure to read terms and conditions of our affiliate program here. This affiliate program works for products being sold in our store. For products distributed on other marketplaces, one can refer to the affiliate programs followed by them.

CHANGES TO THE SERVICE OR TERMS

Brainstorm Force reserves the right at any time to (i) change any information, specifications, features or functions of the Site, Services or Software, including any Trial, (ii) suspend or discontinue, temporarily or permanently, any or all of the Services or any Trial, including the availability of any feature, database or content, or (iii) impose limits on certain features and Services or restrict access to parts or all of the Services, including any Trial, in each case with or without prior notice and without any liability to you or any third party. Brainstorm Force will use its commercially reasonable efforts to notify you of changes to the Services and/or Products that, in Brainstorm Force’s reasonable opinion, have the effect of materially and adversely diminishing the functionality of the Services and/or Products.

Brainstorm Force may from time to time update or revise this Agreement. If Brainstorm Force updates or revises this Agreement, Brainstorm Force will notify you either by email to your most recently provided email address, by posting the updated or revised Terms of Service and End User License Agreement on the Site or by any other manner chosen by Brainstorm Force in its commercially reasonable discretion. Your use of the Site, Services or Software following any such update or revision constitutes your agreement to be bound by and comply with this Agreement as updated or revised. You can view the most current Terms of Service and End User License Agreement on our website. It is your responsibility to review the Terms of Service and End User License Agreement periodically.

If you cancel your subscription within ten (10) days following such notice by Brainstorm Force in accordance with the two preceding paragraphs, then Brainstorm Force will refund you a pro-rated portion of any pre-paid Fees for the affected Services applicable to the canceled portion of the pre-paid subscription term, if any.

GOVERNING LAW

These terms of service shall be exclusively governed by the laws of the state of Maharashtra, India and any dispute arising from this agreement shall be exclusively brought to the courts of the Pune district court.

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